Terms of service

Terms & Conditions

Welcome to RES FACETAE.
The terms “we”, “us”, and “our” refer to the operator of this store, Tomáš Sklenář (Rēs Facētae).

This website and online store, including all related content, products, services, and features, are operated through the Shopify platform for the purpose of offering and selling goods.

By visiting this website, browsing its content, or placing an order, you agree to these Terms & Conditions as well as our Privacy Policy, Shipping Policy, and Refund & Returns Policy.

If you do not agree with these terms, please do not use this website or its services.

1. Eligibility & Account

By using this store, you confirm that you are legally capable of entering into binding agreements under the laws of your country.

When placing an order, you may be asked to provide information such as your email address, billing details, payment information, and shipping address. You are responsible for ensuring that all information provided is accurate and complete.

If you create a customer account, you are responsible for maintaining the confidentiality of your login credentials and for all activity conducted under your account.

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, and other information displayed in the store are accurate.

However, the actual appearance of products may vary slightly depending on screen settings, lighting conditions, or device display.

We reserve the right to modify products, descriptions, prices, or availability at any time without prior notice.

3. Orders

By placing an order, you submit an offer to enter into a purchase agreement. The agreement is concluded only after the order has been confirmed by us.

We reserve the right to refuse or cancel orders in justified cases, including obvious pricing errors, product unavailability, or suspected misuse of the ordering system.

Please carefully review all information before submitting your order. For made-to-order products, changes or cancellations may not be possible once production has started.

Rights related to returns, claims, and refunds are governed by our Refund & Returns Policy.

4. Prices & Payments

All prices displayed in the store are valid at the time the order is placed.

Unless stated otherwise, prices include applicable taxes. Shipping costs and any additional charges are displayed during checkout.

Customers are responsible for providing valid and up-to-date payment information. We reserve the right not to process an order if payment authorization fails or payment cannot be completed.

5. Shipping & Delivery

Information regarding shipping methods and estimated delivery times is available in our Shipping Policy and during checkout.

Delivery times are estimates only. We are not liable for delays caused by carriers, customs procedures, or circumstances outside our reasonable control.

If an incorrect shipping address is provided or a shipment is not collected, additional shipping charges may apply for resending the package.

6. Intellectual Property

All content on this website — including texts, photographs, graphics, logos, product names, designs, and other materials — is protected by intellectual property laws and remains the property of the store operator or respective rights holders.

No content may be copied, reproduced, distributed, modified, published, or commercially used without prior written permission.

7. Third-Party Services

This store may contain tools, services, or links provided by third parties. These are provided solely for convenience, and we are not responsible for their content, availability, or operation.

Use of third-party services may be subject to separate terms and conditions of their respective providers.

8. Shopify Platform

This store is powered by Shopify, which provides the technical infrastructure for the online store.

However, all purchases made through this website are concluded directly between the customer and Tomáš Sklenář (Rēs Facētae). Shopify is not responsible for fulfilling obligations arising from purchase agreements made through this store.

9. Privacy

The processing of personal data is governed by our Privacy Policy.

By using this website, you acknowledge that certain personal information may also be processed by technical partners, including Shopify, to the extent necessary for store operation, payment processing, shipping, and related services.

10. User Feedback

If you submit reviews, comments, suggestions, or other feedback, we may use them to improve our products, services, and store experience.

You remain responsible for the content you provide. We reserve the right to remove unlawful, offensive, misleading, or otherwise inappropriate content.

11. Errors & Inaccuracies

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or delivery times.

We reserve the right to correct such information and, where justified, to modify or cancel orders affected by obvious errors.

12. Prohibited Use

You may not use this website:

in violation of applicable laws,
to distribute malicious code, spam, or misleading information,
to interfere with the operation or security of the website,
to copy or misuse website content,
or to collect personal data without authorization.

We reserve the right to restrict or terminate access for users who violate these terms.

13. Disclaimer

This website and its services are provided on an “as available” basis.

We do not guarantee uninterrupted, error-free, or completely secure operation of the website.

Nothing in these Terms limits consumer rights granted under applicable laws.

14. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of this website or its services.

This limitation does not apply where liability cannot legally be excluded under applicable consumer protection laws.

15. Governing Law

These Terms & Conditions are governed by the laws of the Czech Republic.

However, nothing in these Terms limits the consumer protection rights granted to customers under the mandatory laws of their country of residence.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts of the Czech Republic, unless applicable consumer protection laws provide otherwise.

16. Changes to These Terms

We reserve the right to reasonably update or modify these Terms & Conditions at any time.

The latest version will always be published on this page. Continued use of the website after changes are published constitutes acceptance of the updated terms.